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CABLE & SPOOL ASSEMBLY FOR POWER PET DOORS

Today's Sale Price: $19.99
Reg:$24.99
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Today's Sale Price:
$19.99 Reg:$24.99
(34 reviews)
Model #: LC-PX1-ASM-SG Weight: 1 lb Dimensions: 4 x 4 x 5
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Subtotal of this item: $19.99

Description

Replacement part for you Power Pet door. This assembly includes the nylon pulley and stainless steel aircraft cable used to lift the Power Pet door panel.

Reviews

Customer Reviews

Based on 34 reviews
68%
(23)
6%
(2)
12%
(4)
6%
(2)
9%
(3)
96.6
96.6
L
Les Bragg
I notice the motor turning inside my pet door but the door was not moving

I notice the motor turning inside my pet door but the door was not moving. My dogs have used the heck out of this door for years with zero problems. I pull the door off the wall and opened it up and there it was a broken cable. I ordered a new cable plus a new motor since I had it apart may as well change that too. Super easy to change, now it works fine again.

Thank you for sharing your experience! We love hearing that your dogs have gotten so much use out of their door over the years. It sounds like it has certainly earned its keep!

We're glad you were able to track down the issue and get everything back up and running. Replacing the motor while you already had the unit apart was a smart move, and it's great to hear the repair was straightforward and successful.

Thank you for your loyalty and for trusting our products for so many years. We hope your dogs continue enjoying the freedom of their door for many more adventures to come!

P
PP
Easy to assemble

No issues with the cable and assembly. Very fast delivery was appreciated.

A
Alan Ferguson
Clarification

Thanks for the response. I only had to replace the dual sensor cable once, and that was my lack of attention when I was replacing the lift cable. It's the lift cable that I have to replace often.

Thanks again for the reply.

A
Alan Ferguson
Good, but I wish there was Something Better

I've had the large door installed since 2021, in southern Wisconsin. It is on my west wall. During extreme cold in winter, it stops working. I've tried putting a space heater in front of it inside, using silicone spray in the guides. Out of ideas.

But my biggest complaint is the cables. I end up having to replace them at least once per year. It's not difficult, but I've now spent close to as much for replacement cables as for the door. I called to ask what size the wire is so that I can just buy a spool and crimp ends, but they can't tell me.

A cool upgrade would be to get rid of the battery-operated transmitter and go with an RF proximity reader such as those used in building access control. HID has some readers with really good range.

Hi Alan,

Thank you for taking the time to leave such a detailed review. We truly value all customer feedback and use it to guide ongoing improvements to our products. I’ll make sure your suggestions are shared directly with our engineering and design teams for consideration.

Regarding the dual sensor cable, it is currently the most frequently replaced part we provide. We are actively working on improving its durability so it can better withstand wear and tear. In the meantime, please remember that all of our products come with a full one-year warranty. If your dual sensor cable fails within that period, we will gladly send you a replacement.

As for performance in extreme cold, we’ve made advancements with our newer roll-up door, which features a motor-driven closure system. So far, it has shown improved reliability in low temperatures compared to the Power Pet Door. If you’re considering upgrading, feel free to give us a call—we’d be happy to walk you through options, including how to take advantage of our limited lifetime warranty to help offset the cost.

You can reach any of our representatives at 1-800-255-1279.

D
Daryl Moore
excellent process

excellent process. However the new cable seemed to have an effect on the motor and it started working inconsistently. We bought a completely new door and it is working today.
The old door needed to have the cable, control board and door replaced......it was only three years old.

Hi Daryl,
I'm sorry there was difficulty with the part replacement/ I do see that you were issued a $100 refund from our Limited Lifetime Warranty policy, so I hope that helped make the decision to buy a new door less difficult. Beyond that, would you like me to issue you a return shipping label for the parts that you ended up not needing? Were they installed in the door you already returned?
Please reach out to me at wecare@hightechpet.com and let me know if that would help, or if there is anything else I can do for you.

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