Consumers Love High Tech Pet Store

    at high tech pet, your complete satisfaction is our number 1 priority.

    in fact, we've built our entire company on turning customers like you
    into raving fans!


    great products   great prices   great service
    that's our pledge to you








    accredited and aa rated by the better business bureau, click for official bbb report accredited and aa rated by the better business bureau, click for official bbb report
    check with the bbb not so called "consumer affairs" websites

    caution: there are a few for profit websites out there who make money by publishing unverified, often fraudulent, complaints against reputable web merchants who have high online visibility. that visibility brings hits and advertising revenue to their websites. our name, high tech pet, and our trademarks humane contain, power pet and others generate over three and one-half million web searches each month. that sometimes makes us a desirable target for these deceptive complaint sites. don't be fooled! these are not consumer advocate organizations despite what their names may imply. to get an honest evaluation of an online merchant check with the one non profit consumer information organization you know you can trust. we are fully accredited by the better business bureau and currently maintain an "excellent" aa rating.


          real ratings from real customers



    as a savvy consumer, we thought you just might like to read a few real reviews from real customers like you. these are independent reviews submitted by our customers, not to us, but to . they are genuine, verifiable, current and unedited.
    order no: 226654
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i would highly recommend high tech pet store to all my friends and family. i was very pleased with the product. and how quick i received my order. thank you for the great service. if i ever need anything else for my dog, i'm definately returning to make another purchase from high tech pet.
    order no: 224179
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the web site was fun to visit and super easy to order!
    order no: 223326
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great pet door my pet loves it.have had it for 2 years now. it gets lots of use.a humane solution for when im gone all day.no accidents..lol.i live in the country and dont want other animals to get in like with other pet doors!!!!!aaa people come over to my house and see it and are amazed... and have puchased one for themselves....the only down fall if you will is that my dog goes swimming in the pond and i have to dry the module out but it will still work once dry.. i wish they had a waterproof sensor unit...thanks again high tec pets good job...
    order no: 223280
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: worked almost immediately. our dog used to bark at everyone walking by on the street and whenever the doorbell rang. we also use an invisible fence, which uses a sound to warn the dog before going far enough to get a shock. the sound from the bark collar appears to result in the same immediate response and the dog stops barking almost immediately. thanks.
    order no: 222849
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very happy with this merchant
    order no: 221686
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 219932
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: the product arrived in 3 or 4 days after shipping. but, it togood them over a week from the order date to ship.
    order no: 219927
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 219632
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great product works just like they said it would
    order no: 218975
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: love, love, love the product!!! i have a sweet puppy again! thank you sooooo much!!!
    order no: 218306
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 217736
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i would like to see hitech keep the order status posted more consistently, but overall, the shopping experience was a very good one, and i would rate this merchant very highly!
    order no: 216960
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 216861
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: it all worked as your ad said
    order no: 216208
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 215301
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: very satisfied. they need to run spell checker though unless ingeinous is an inside jgoode i dont get -- ingenious, otherwise. but spelling aside this is a quality product.
    order no: 215296
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: loyal user for several year, mcduff loves his freedom! and we love the safty the pet doors offer from unwanted guest.
    order no: 215140
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: placed an order for a ruff pet door. item was shipped promptly and received in good condition. satisfied with transaction. only suggestion is that that confirm that they received my order and provide a shipment date when order is intially placed. otherwise, very satisfied with the transaction. dt
    order no: 213436
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 213418
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: excellent body:
    order no: 213393
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 213344
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 213270
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 213234
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: not rated

    customer comments: very happy with product
    order no: 213182
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: we are happy so far with the product. the battery seemed to run down fast, so make sure that you buy spares. our dog is learning and we hope one day to let her roam free. the cost was a little high but i think it will be worth it in the long run. we reallylike the product and would recommend it to others. if your logooding for a product that does not hurt your pet, but makes them think this is the one.
    order no: 213114
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: great products! ours is working out wonderfully! will shop again from high tech pets! thank you! barbara
    order no: 213079
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good body:
    order no: 213008
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 213004
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 212979
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: the product doesnt work very well. it was shipped second day but dhl doesnt deliver in our area 2nd day, so it came much later than expected.
    order no: 212924
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very pleased with service and product. would buy from seller again. many thanks, chris wilson
    order no: 212896
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i really like the automatic pet door. the only problem is that the collars for them are very tempermental. otherwise the customer service is good and the product is wonderful.
    order no: 212886
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i must say by far the best company i ve ever dealt with especially if theres a problem with product they make a great effort to make sure that you are asatisfied customer and wouldnt hesitate to to tell anyone who needs there product to use them courtess stafff and quick response rare to see this these days big thanks from ron dunn president of landscaping by design
    order no: 212884
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: while the box was recieved a day late (per the email notice) the contents were absolutely perfect. we ordered an in the wall pet door that said easy to install and lo and behold it was! we had it installed in about 1 hour from opening the box to shoving the pet back and forth through the new door.
    order no: 212710
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good body:
    order no: 212509
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: i purchased a power pet door about 1 1/2 years ago. it is a great product.....when it works.....unfortunately, it is quite glitchy. it sometimes doesnt respond to the sensor on the dogs collar. i called customer service when it stuck in the up position once, and they suggested i loosen the screws attaching it to the wall. that worked. the next time it happened ,it stayed in the up position, and burned out the motor. i have found them responsive when i call. when the door brgoode it was about 6 months past warranty. to their credit, when i called about the brgooden door, they sent fedex to pick it up, fixed it and shipped it back at their expense.....i found this to be a remarkable act of customer service, and i appreciated their efforts. they also sent a new sensor and a more powerful electrical connection. it makes a clicking sound now, which i called about, and was told that it was to check that the motor was working. so it seems that they have worked on the problems, and hopefully the door will be less glitchy. the dog and i love the freedom it affords, and its great that no other critters can enter the house. so thank you high tech store for standing behind your product!
    order no: 212407
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: the door i purchased arrived in a timely manner and was easy to install, it is what i was logooding for and im glad i found this company. sonny m.
    order no: 212336
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: the sonic fence really saved our xmas tree from our kittens! our parrakeet feels safer too! it arrived before the estimated shipping date. thanks! clint alder
    order no: 212239
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 212175
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great service as promised in their promotional material.
    order no: 212167
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: i have been ordering from this merchant for a few years and i have never had any problems. the products work as advertised and always arrive promptly. when i have had to return something, that process was flawless.
    order no: 212155
    rating: good


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 212144
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: the dealings with the merchant were excellent. they keep you informed of the progress of the order. the product is as advertised and available at a competitive rate. i did not need customer service but would assume it is fine judging by the rest of the process. it seemed to me that fed ex was pretty slow on delivery, but it was during the christmas season which may have had impact. i would definitely order from these folks again. sherry - idaho
    order no: 212063
    rating: excellent


    rating details: price rating: not rated
    shipping options rating: not rated
    delivery rating: excellent
    ease of purchase rating: not rated
    customer service rating: excellent

    customer comments: they have always provided excellent customer service. i have a my share of defective collars but they have always stood 100% behind their product. i have and will continue to recommend their product.
    order no: 212032
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: if the replacement arrives per the information on the tracking info it will be great. the communication and follow up on shipping is great. we have good luck on past customer service.
    order no: 212009
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 211981
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 211927
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: high tech pet is a very responsive and responsible company. i have returned 4 transmitter collars that malfunctioned in the last year. high tech pet has promptly sent me replacements, no questions asked. that is the sign of a company that wants your continued business. their products do what they say they will. however, for the price, their quality assurance processes and procedures need a thorough review by management. the dog collar transmitters fail for some unknown reason (4 out of 4), and cannot be fixed by a person who has rudementary skills in electronics (me). the collar transmitter off-on-test button needs to be a slide, not a push button. the push button metal to metal connection inside the transmitter is not the best design for an electronic device being worn by active dogs. this summer the electronic door would not respond to the collar from the outside. i had to take the dog door off the wall and open it up to troubleshoot the outside receiving sensor. the souldered connection for the ground wire had come loose. after re-souldering the sensor was operational again. the electronic door design is somewhat disappointing. the door must be absolutely, perfectly, aligned straight up and down, otherwise it closes half way and then re-opens, and closes and re-opens until the unit is shut off. very annoying. how many people have homes with perfectly straight walls? the perfection in door alignment is something the engineers need to design a little more flexibility into. its just a piece of hard clear plastic, not an expensive piece of glass! the door is just too easily bound up on its return to the closed position. the concept of an electronic dog door is wonderful. high tech pet has a good first production, but they need to improve. someone with a little better design, more reliability and competitive pricing could steal away market share.
    order no: 211816
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: really helped us out when we were in a bind. we bought one of their doors from petsmart and the collar was defective. after about a month of hassles with petsmart, i contacted high tech and asked if they could send us a new collar. they did - no questions asked and at no charge! amazing customer service!!! ill certainly come back and would highly recommend them.
    order no: 211655
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: fast and hassle free.
    order no: 211643
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: i ordered the u/s collar - i had originally ordered it from another place and saw such good reviews from this merchant. i have to say, i ordered it mon and got it wed and was very happy. it hasnt been defective at all yet. my prior ones became defective and wasnt happy with the other one so i really recommend them. kinda pricey but oh well
    order no: 211585
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i had a great experience ordering from high tech pet store. i am delited!
    order no: 211516
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: they are quite at solving your problem once you get a hold of them. i dont know if their lines are always busy or if their system is not the greatest out there but sometimes it is just imposible to get through the lines. but once you connect with someone they are very helpful.
    order no: 211495
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good body:
    order no: 211471
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i am happy so far with the product. it is working well, the order was complete and delivered as expected. however, i never recieved a responce to my pre-sale questions i sent via you website.
    order no: 211433
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: we plan on buying another door in the spring...i have no problem doing business with high tech pet store again. a definite pleasure, and the customer service was excellent! thank you.
    order no: 211397
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: excellent body:
    order no: 211373
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 211357
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: im quite happy with high tech pet store merchant. after battery back-up failed merchant sent replacement module hassle-free and, at no cost and quite expidiently. yan b
    order no: 211241
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great company with great products, my pet mcduff enjoys the ability to come and go as much as he wants, and he togood too the doors in no time. i have been using them for about 1 and 1/2 years now, and the only problems are trying to keep mcduff from dunking the color transmitter in his water dish. thanks edward
    order no: 211124
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 211068
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: great customer service! my automatic dog door had brgooden and high tech pet fixed it like new for no cost.
    order no: 211060
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: sent in the door for repair, repair was performed and sent back quickly. need to email and ask why the door has to be set at max to open though.
    order no: 211025
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: i cant say enough positive things about the customer support!!! superb!!! thanks, david navadel
    order no: 211005
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 210938
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: prior to purchasing the px-2 doggy door from high tech, both customer service and technical support were very helpful in answering my questions. my background is in engineering, so i was intrigued by the px-2 product. iím very pleased with the quality of the unit and the ease of installation. the px-2 performs exceptionally well, which is a testament to a brilliantly designed product that delivers as advertised. the cost is a bit high, but very similar to other manufacturers, so hopefully performance and reliability will continue to be excellent for years to come. robert b.
    order no: 210711
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: overall an amazing door...first one was defective, but a replacement was sent asap, and it is incredible!!! dog is able to approach the door, it opens from either outside or inside...no more barking to go out!!!! i would rate this a 10!
    order no: 210592
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: easy to install, works great ! i would tell anyone with a pet that must get outside to get this proudct! s.d. in n.j
    order no: 210540
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent body:
    order no: 210478
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 210424
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: good deal, quick shipping, good communication after the sale.
    order no: 210407
    rating: excellent


    rating details: price rating: not rated
    shipping options rating: not rated
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated body:
    order no: 210399
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: di am kpleased wth the product and will shop with hitec again
    order no: 210375
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: they are not that easy to get ahold of and it seems the right hand didnt know what the left hand was doing when it came to the question i had submitted via email. however, when i finally did get ahold of someone they said just to return the item that wasnt working which i did and they sent me a replacement.
    order no: 210371
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: weve gone through several collars. mostly due to a very clever dog. hightec pet has always stood by its product. im very impressed. they are not fly by night. ive used their products since 2005. i would recommend their products to friends.
    order no: 210343
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 210340
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the customer support is the best!!
    order no: 210335
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 210185
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent customer service. we had a problem with the transmitter for the invisible fencing that we purchased in july 2007 and after speaking with customer service on thursday afternoon a replacement arrived in our mailbox on saturday. i would recommend this company.
    order no: 210065
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i couldnt believe how fast i received my order! have used them before and will continue to use them again. liked their pricing also.
    order no: 210029
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 210000
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 209984
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: bark collar is relatively expensive but works very well. collar started going through batteries every couple of days after 6 months so there was a problem. i returned and they quickly replaced with another. during the return process i had severl emails from the company checking to make sure that i was satisfied with their service. they are very easy to work with. i would recommend them highly.
    order no: 209968
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: purchased a bark collar with microprocessor, and it worked great. no torturing the dog like some of the vibratory collars we tried. initial purchase went smoothly. collar brgoode while under warranty, and they were very responsive. about a week later we had a new one. i would recommend this company.
    order no: 209958
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good

    customer comments: i am very pleased with my pet door that was purchased from high tech. however, it stopped working correctly after a couple of months. my only complaint was that i had a hard time getting a customer rep on the phone. once i sent an email, they responded right away. they fixed my door and everything is working properly. my pets and i absolutely love our door! also, both times i received my door within a matter of days. i would and have recommend this company to others.
    order no: 209925
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good body:
    order no: 209917
    rating: good


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: extremely happy with my dealings with high tech pet store. the price was right for what i wanted and the service (shipping) was prompt. their web site is easy to navigate through. i will definitely go back to them when logooding for my next pet product. jr wyoming
    order no: 209897
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i purchased the electronic pet door and have had problems with the pet collars not working after a couple of months. i sent the last one back and they sent me another one free, but i also asked what i could do to help prolong the life or why the were faulty and received no answers. overall i am pleased with this purchase it is very convenient when it works properly.
    order no: 209669
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: after i found out where fedex sent my order everything was fine. i have installed this product and so far it works just like i expected. thank you!
    order no: 209621
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: this purchase was an upgrade of the original system. the product is reliable and my dog has a lot more room to run than if i had installed a traditional fence due to the cost of each. i did have to change the rubber collar that was used to attached the new receiver and put on my dog (it was simply too heavy and not pliable at all) with a web collar but the switch was easy. i would recommend this containment system to anyone. it works well and the discomfort to the dog is minimal.
    order no: 209577
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i ordered an underground dog fence system. ordering was easy, shipping was timely, and the product appears first rate. my husband has received a quick response to his e-mail requesting information about installation and will speak with a customer service representative tomorrow. this has been a great experience and we will certainly shop with this company in the future.
    order no: 209364
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 209360
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good body:
    order no: 209325
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: these people are fast and very reasonable. would shop with the again.
    order no: 209299
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: the product works very well and was easy to install. the customer service was very good when you could get through to them. theyre not open on weekends when most people install electric fences--so when we ran into a small problem there was no one available to assist us. but the product itself im very happy with and the puppy has quickly learned her boundaries.
    order no: 209284
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 209165
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: thanks for the information,that help me make the right decision on the correct door i needed. thanks.
    order no: 209154
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 209111
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: this company overall had good service
    order no: 209069
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: excellent body:

    order no: 208982
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: after initial purchase stopped working, i ordered another less expensive version. then i realized that i might have a warranty on the non-working one. they sent a replacement with no arguement and didnt even require me to return the brgooden one. where can you get service like that?
    order no: 208979
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the product we purchased arrived sooner than expected, worked right out of the box, and is effective in controlling our dogs barking. the customer service was very helpful and offered valuable advice during the purchase process. excellent experience - eileen
    order no: 208904
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the only problem im having is with the collars. they break easily or become lost easily. its a d ring, shoe-string-like-thing, instead of an actual collar. im still trying to figure out what to do. they do replace them for a year but im attemtping to find a solution for this problem, so i dont keep sending them back. the door is great; everything i expected and an easy company to work with.
    order no: 208792
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 208748
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: outstanding service.
    order no: 208615
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this door is great. i had a couple of problems with the collars and battery charger, but the company sent me new collars (which work very well) and a new battery charger (after i returned the one i had received) complete with kit. all is now working smoothly. my big dog wont come into the house without using her door.
    order no: 208574
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i have had several issue come up with my item i ordered. i was disappointed that there is no contact number listed on the web site. the only way i was able to get a contact number was go through my bank were the transaction information was and there i found the number. i had not received my order nor any shipping information regarding the status of my order, to come to find out my item was on back order or something of the sort. but i can say they have been very nice when i have spgoode with them over the phone and have offered to replace my complete system that was purchased several months ago. i do not care much for the item that i had purchased this time because it just appears to be cheap version of the real thing. i do plan on returning the item i recently purchased and do hope this transaction goes a lot smoother than the purchasing part did.
    order no: 208537
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 208381
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good

    customer comments: the power pet px-1 pet door i ordered arrived within just a couple days. i called high tech pet with a question about door cutout position, and they were very helpful. i quicky followed up with a second order for a door battery and spare collar batteries. those were shipped very quickly as well. i subsequently experienced two installation problems: 1. the height of the door cutout dimensions illustrated in the installation manual was published at 10.75 inches. measuring the maximum height indicated that it needed to be a minimum of 11.25 inches. had i followed manufacturer directions without first measuring the outside frame, i would have had to enlarge the cutout. 2. while all the lights came on when powered up, the door would not open - either in response to proximity of an activated ultrasonic collar (i have 2 of these) or by manual pushbutton operation. i then called high tech pet who - since their company was within a few miles of my home - invited me to bring my unit to them. they promptly fixed and comprehensively tested my door while i waited (about 20 minutes). they explained that there was a good electrical connection with the motor. during testing they also found and corrected some incorrect internal adjustments to the range sensing electronics. while i was satisfied with their service, i was disapointed that their quality assurance procedures hadnt brought these problems to light before the unit was shipped to me (the box showed no evidence of possible damage during shipping). everything seems to be working well now, and while i feel that high tech pet should consider strengthening their qa processes, overall i think they offer a good and innovative product and good customer support. i would buy from them again, and based upon initial experience i would recommend their product to others.
    order no: 208353
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great to work with when theres a problem
    order no: 208243
    rating: good


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: fails on replying to email
    order no: 208239
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent
    order no: 208206
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good body:
    order no: 208202
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i ordered a collar to help with a barking problem with our doberman. the collar is fabulous -- it combines sound and shock and goes off automatically when our dog barks. the collar works great and has solved our problem within a few days. the web store is excellent -- the price was competitive and the collar was delivered in 3 days. i highly recommend this web store to customers who need high tech pet products.
    order no: 208104
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent company to work with. judy
    order no: 208102
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: they are difficult to reach by phone. long hold times and must keep pushing buttions of they hang up while on hold. wont leave prodult unless home but wont say exactly when coming. products do break often but they are excellent at honoring the warranty and it is a good product. they need to offer an extended warranty plan.
    order no: 208099
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: outstanding service
    order no: 207924
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: fast shipping; great communication, product, and price -- i will buy from this seller again!
    order no: 207899
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: we love our dog door!!
    order no: 207815
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207787
    rating: good


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this door for our dog is one of the best purchases ever for us. should have gotten one years sooner. it has made our life and the life of our dog so much easier. ive had to replace the collar transmitter a number of times. if they could make it more durable (perhaps make the housing rubber coated would help), this would be a perfect product. they have been very good about standing behind their product. they have replaced every brgooden transmitter free of charge and in a timely manner. this is a good, reliable company. cannot recommend it highly enough.
    order no: 207771
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: difficulty having defective item replaced. replacement collar has been on back order 4 weeks. alternatives available not discussed by customer service. when working properly system is effective, but need defective merchandise/ collar replaced in a timely manner.
    order no: 207641
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good body:
    order no: 207582
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: they have a good variety of products and they arrive in a timely manner.
    order no: 207574
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i purchased this item to quell our over anxious tabby from prison breaks out our doggy door. i have to say that this item did the trick! it works great and it comes highly recommended!
    order no: 207530
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: product logoods great can not wait to get it up. customer service great, would shop there again.
    order no: 207488
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207442
    rating: good


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: excellent customer service. product info was informative a breeze to install and works great. thank you.
    order no: 207427
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207314
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207200
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207143
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207116
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207087
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 207031
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i did not contact customer service, so i cannot rate that.
    order no: 207005
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: i had a problem with the controller, they shipped a new one without any hassle.
    order no: 206906
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: customer service is the best i have ever received.
    order no: 206848
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: you just couldnt ask for better service.......
    order no: 206821
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: my experience with this company overall has been good as far as customer service and the ease of dealing with warenty issues. however i have had to turn my pet collar in for warenty replacement twice. somehow i feel the quality of this collar could be better. however the company has stood firm behind thier product and replaced it with no questions asked 3 different times. i just dont know what i am going to do when the warenty runs out.
    order no: 206776
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 206766
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: good company to deal with
    order no: 206703
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 206633
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 206548
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent product, quick turn around time in shipment, and really has curbed the barking!!
    order no: 206409
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 206251
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: simple and easy to install product. fence works like a charm. company will repair or replace product for up to one year of purchase. lightning blew up our box for the fence and they replaced it quickly. super company, super product, highly recommend.
    order no: 206163
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this company has excellent customer service - fast, polite and pleasant on all contact.
    order no: 206155
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i received a quality product. i had a defective dog collar but it was replaced at no cost.
    order no: 206088
    rating: excellent


    rating details: [price-rating:good][shipping-options-rating:good][delivery-rating:excellent][ease-of-purchase-rating experience with high tech pet was very positive. i had a problem with the product, that was resolved very quickly by thier customer service dept they are a bit pricey[ i found the basically same product for less at another local store] but overall i would rate them excellent bruce t in tennessee]
    order no: 205925
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 205816
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: there was no way of tracking my shipment and i had no knowledge of when my shipping was being delivered and considering the price i paid i should have been able to track it. the tracking info i got was not accurate and when i emailed them i got no help at all. i got an email stating that they would be sending me an email with help but i never got one then i got an email wanting to know if i was helped. it didnt make any sense.
    order no: 205789
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 205627
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: stands behind product. ready to help and replace if necessary. would highly recommend. fast and reliable. pleasure to do business with.
    order no: 205512
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: their products perform as advertised. their service (delivery, timing, etc., ) meets or exceeds that which they promised i am very happy with this supplier.
    order no: 205441
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great products and easy to order and ask questions. i recommend them!
    order no: 205417
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: high tech has a wonderful door that my puppy and i appreciate a great deal. the company has a small problem between customer service and product availability that appears to be addressed at the present time. should the need arise, i would definetly buy another automatic door.
    order no: 205371
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent merchandise, customer service is five star, guarantees five star, delivery service excellent etc. products are expensive and particularly if a need arises to replace them multiple times. in such cases, we think that there should be further discounts available to the repeat customer. overall, we will rate this a five star outfit to do your business with minus the high dollar costs for multiple purchases.
    order no: 205357
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great product at a great price. my darling cats hate our new sofa scram! thanks a million!
    order no: 205272
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated body:
    order no: 205234
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great product great service
    order no: 205202
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good body:
    order no: 205031
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: awesome service and product. quick response. thanks from us and our pets! your excellent product and quick service has positively impacted all of our lives.
    order no: 204890
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good body:
    order no: 204867
    rating: good


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: very satisfied and would order from this merchant again.
    order no: 204826
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 204777
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 204378
    rating: good


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good body:
    order no: 204256
    rating: good


    rating details: price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: product works well, own 2 of them, just wished that it would also come in shorter length sizes.
    order no: 204245
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated body:
    order no: 204171
    rating: excellent


    rating details: price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: the merchant was great. the product arrived very quickly, and in good condition. but im not so happy with the product. it is a dog anti bark collar. it elicits a high pitched sound when the dog barks. but it sends out the sound at in appropriate times. once it went off when my dog was eating and then she was afraid of her food bowl. it doesnt go off when shes outside barking her head off.
    order no: 204052
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: am delighted with the ease of ordering and great service from high tech pet store. after logooding in pet stores, i searched the web for alternative solutions - thats when i stumble onto high tech pet store. i am especially pleased with the products that they sell as they provide a much more compassionate way to train a dog than shock collars. in just one day i saw significant imporvement in my pets behavior.
    order no: 204006
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very pleased
    order no: 203994
    rating: excellent


    rating details: price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent body:
    order no: 203855
    rating: excellent


    rating details: price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: a little slow on intial delivery. but great otherwise. one of the items didnt work but they replaced it promptly. order no: 203801
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great product, worked just as quickly as they said it would.



    order no: 203372
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very pleased with their service from this merchant. most of all, it was great to find a retailer that sells pet friendly merchandise.



    order no: 203131
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: fantastic service! the product is amazing and really is working like i had hoped. my miniature long-haired dauschund barked like crazy at everything. now he selectively barks only once in a while after 4 days of wearing the collar and after hearing the high pitched noise, he stops. the product was here in less than a week and when i mentioned to customer service that i lived at an apo, they were very responsive. great company! thanks a million!!



    order no: 202932
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: product arrived on schedule, was easy to install and is working out great.



    order no: 202879
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good



    order no: 202815
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: this transaction was great. the item is a little pricey but we are hoping it will be well worth it once our pet gets used to the independence. shipping was quick. it was a little hard to figure out what to order on the website to get all that we needed but we called the customer service number and they were very helpful.



    order no: 202704
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 202566
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 202557
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: product worked as described.



    order no: 202542
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 202469
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i am very impressed with this product. it has taken my yorkie yapper and turned her into a very quiet companion. it even helps with other training. se is a different dog when using it. i just wish the price was a little lower. i have 7 yorkies and have to alternate using one of the collars for each one. but it is worth its weight in gold, believe me! sue



    order no: 202389
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent



    order no: 202297
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 202222
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: most satisfied with the entire procedure for purchasing the electronic doggy door. delivery was on schedule, instructions for installation were excellent, and it functions exactly as advertised. highly recommend the company and the product based on my experience.



    order no: 202197
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this is one of the best if not the best product on the market, i only showed my dog the boundary one time he sure know it is there and has never attempted to cross it, i set the range way back and it works great, the service was outstanding, and shipping was great. i give this company a 5 star rating.



    order no: 202178
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 202132
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 202075
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this is the second time i have ordered from the high tech pet store and both times the service was excellent. the products were as advertised and i am very pleased with them.



    order no: 202049
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 201871
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this was a great company to deal with. i called customer service with a question and was given an accurate answer, right away. my product is up and running and at a much more reasonable cost than i found at stores and online. they get an a from me.



    order no: 201738
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the service i received was absolutely outstanding in every aspect from start to finish!! a 5* experience!*****



    order no: 201726
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 201694
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 201573
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good



    order no: 201520
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent product description--and the product worked as advertised!



    order no: 201442
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i have two dogs that love to bark at anything that comes near my house. i purchased two collars that would hopefully help stop this incessant barking without hurting my little dogs. i am amazed at how well theyíve been working!! from the moment i put the collars on the dogs, the barking quickly diminished. theyíve only been wearing these collars for 3 days, and now theyíre not barking at all. i canít believe it. i can actually stand in front of my house and talk to my neighbors without hearing constant barking. itís a miracle!!! iím telling everyone i know that has a dog barking problem to try this product. i wish everything i bought would work as well and as quickly as these collars. oddly enough, even the dogs seem happier and less stressed out. thank you for a fantastic solution to an irritating problem.



    order no: 201414
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 201357
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good



    order no: 201333
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 201185
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i bought a collar for my dog and it wasnít affective enough, the collar worked but my dog is just stubborn. so i called and they said no problem just return it within 60 days of the purchase date and receive an upgrade ... great customer service... very friendly also.. keep up the good work...



    order no: 201072
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 200974
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated



    order no: 200972
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 200819
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: ok
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good

    customer comments: i purchased a pet containment fence from high tech. their website was easy to maneuver through. i was especially happy with the price. customer service was very responsive and informative with all the information i needed for shipping and tracking. they did only have one way to ship but the service was very prompt. i received confirmation of my order later that day and shipping info the next with a link to the shipper and the tracking number to track shipment. i received it exactly on time. when i went to check the shipment, it said i had already received it. i didnít know that my daughter had brought the box in.



    order no: 200805
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: good products, good pricing and reliable service. whenever i need pet fencing supplies, this is where i return to buy.



    order no: 200668
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 200594
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: ok
    delivery rating: ok
    ease of purchase rating: good
    customer service rating: ok

    customer comments: i really liked the product it was easy to install and very secure once it was installed. it didnít arrive as fast as i would have liked and the packaging box was damaged but the product was just fine.



    order no: 200485
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 200440
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: ok
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 200386
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 200166
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 200160
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent

    customer comments: prompt customer support. quick delivery. well-priced product. i have ordered from this company more than once and never had a problem.



    order no: 200098
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent products and good communication.



    order no: 200078
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 200000
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i could not believe how fast and easy it was to get my item. i ordered online monday, item received on wednesday. i have never had such quick delivery. i will certainly use this merchant again!



    order no: 199976
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i am extremely pleased with the product. it works just as advertised. the ordering process was pretty simple; although it required a little research to insure i was ordering exactly what i needed. i almost ordered a battery charger i didnít need.



    order no: 199965
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: ok
    ease of purchase rating: ok
    customer service rating: good

    customer comments: very satisfied



    order no: 199957
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: fast delivery



    order no: 199934
    rating: excellent


    rating details:
    price rating: not rated
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: top notch transaction. very quick delivery. have to give kudos to the usps too!



    order no: 199933
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great stuff at reasonable prices. got the product quickly



    order no: 199883
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: not rated
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 199834
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 199818
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 199784
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: everything from the purchase to installation was easy. my dog is an 11 month lab and he was trained in a day.



    order no: 199744
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this merchant provided excellent merchandise for a fair price with fast delivery



    order no: 199703
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: this is the most amazing product. every time we would let our dog outside she would immediately start barking. at everything. the super hush puppy lived up to its name from the first day we put it on our dog. we purchased the progressive sonic collar which i feel helped her learn right away that it was the barking that was causing the noise and she would stop. the only drawback that i have noticed is a few times things like a loud noise or if the dog scratched the alarm would go off, but that was only a few times. overall this is a wonderful product and a weight off our shoulders. we can actually leave home and not worry our dog is annoying all the neighbors. thank you! kim j.



    order no: 199655
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 199604
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good

    customer comments: very fast shipment! excellent product!



    order no: 199589
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: ok
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good

    customer comments: overall, the experience was pleasant. they sent me an email message confirming the order and again when the order was shipped. there wasnít any tracking information given, but the package arrived surprisingly fast. i would definitely shop/buy from them again



    order no: 199452
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 199375
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i purchased the advanced hush puppy sonic bark control collar. it works exactly as stated within 4 days my poodle stopped barking. delivery was very quick. the only thing is you need to purchase the battery, unit does not come with one. i would not hesitate recommending the unit or the company to my friends.



    order no: 199235
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 199200
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: received merchandise quicker than i expected. product was exactly what i wanted, and in perfect condition. will definitely order from them again!



    order no: 199186
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 199151
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: ok

    customer comments: product arrived in good shape and promptly and works as advertised.



    order no: 199138
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i received the px-1 power pet door quickly. it was and easy installation and works just as described on the hitecpet web sight. our miniature doxie took to using the door as soon as i installed it . she was curious about it and just loves it. we could not be more satisfied.



    order no: 198985
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i have a 6 month old puppy who caught on to this the first day. on day 2 she knew where not to go ..this product is the best......as for the price you cant get any better...



    order no: 198975
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198962
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: fast, excellent delivery. item exactly as described and arrived within three days of order. i will recommend high tech pet store to other pet owners.



    order no: 198868
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i always come back for more



    order no: 198848
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198820
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: ok

    customer comments: we got our product very quickly and it is very high quality. the fence works great-the extra collars-a very expensive part of an invisible fence system- do not come with batteries-nothing told us that so that set us back a day or two in training. $70.00 collars could come with a battery.



    order no: 198816
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i purchased 2 bark collars, they work well and arrived quickly. the battery infl created come confusion though. overall a good purchase experience.



    order no: 198782
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198777
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198715
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198668
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198657
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 198377
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198214
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: i have shopped here before, and would do so again. each time i made a purchase, it has been shipped the same day, product has been what it was billed to be. overall, a great experience.



    order no: 198107
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 198076
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: nothing but good things to say about high tech pet store. i will be doing on going business with them.



    order no: 198065
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: fast delivery.



    order no: 198053
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: overall a great experience. side note: i would add more faqs and/or information on installation above ground where a fence is already installed and how to add/attach the wiring to the fence. product definitely works as advertised.



    order no: 197997
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: ok

    customer comments: on the second day after placing the early evening web order i received the merchandise. this companies fast delivery has to place them in the top 10% (maybe top 5%) of all web retailers deliveries. this retailers other attributes were all very good, though i have had concerns with this retailers customer service in the past.



    order no: 197846
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the service and products are great. the girls were extremely helpful. i would recommend the products and service to others without a doubt. thank you



    order no: 197800
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 197750
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: one of the best merchant in the country. i ordered the product and the 2nd day it was delivered. i'm happy with them and recommended this to my relatives and friends



    order no: 197720
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent, simply excellent!!!



    order no: 197719
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent service



    order no: 197694
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 197691
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the purchase was a breeze with great customer phone service. the price is steep, especially if you need additional collars. with that said, if the door will stop unwanted visitors (feral cats, opossums, etc.) it is worth it. my cats are having difficulty adjusting to the door-the small whirling sound and the quick motion of the door. hopefully, time will solve this situation. a good investment for us.



    order no: 197596
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 197589
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent product. fast delivery. great price !!!



    order no: 197537
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: my shopping experience has been excellent. the product is worth its weight in gold and has been the best investment iíve ever made. i would recommend their products to everyone. my dog was not staying on the property and we had tried everything. i was at my wits end and wasnít sure what to do. i found the high tech pet store online and i ordered the electronic containment system. now, my dog not only stays on the property, he is happier because he has room to run, but he knows where his boundaries are. we are happy because the worry is gone. high tech, you are awesome.



    order no: 197489
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: so far so good! we received our pet door even sooner than expected! we have not installed the door, but hopefully all will be well!



    order no: 197330
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this company was very easy to work with and the product is working great too. my 2 dogs learned to stay in the yard with very little training using this product.



    order no: 197199
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good



    order no: 197171
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 197158
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very pleased with the service



    order no: 197087
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good



    order no: 197028
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 196993
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 196651
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 196646
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 196612
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this company offers innovative products and stands behind their products with great warranties and i have been very pleased with their customer service and the products i have purchased.



    order no: 196175
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good

    customer comments: very good product that was easy to install. my pet quickly understood how to use the patio door. expensive, but worth it. the only thing that could really have be made better were the instructions about the patio door. there was a three week waiting list for the product, but i received it very quickly after that.



    order no: 195987
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: ok

    customer comments: it would have been helpful to know ahead of time that the kit included only a 1/4th of the wire required to cover the area. now iím going to have to wait and reschedule the handy man to come out and install it. he also wants payment for coming out last week and not having the necessary equipment available. this... iím not happy with. i gave customer service a 3 because it seems this would be a service to the customer to know (have this spelled out) in the information on the kit.



    order no: 195983
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 195976
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i was amazed at how fast i received my order!



    order no: 195933
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated



    order no: 195923
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: customer service answered all my questions about product, quick delivery, thanks



    order no: 195865
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good



    order no: 195833
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 195820
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: simple and easy to navigate site kept me informed of shipping and delivery. packed very well, i am very satisfied. charles collins



    order no: 195765
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: good

    customer comments: i have not installed the product, but to this point i am well satisfied and would recommend them to my friends. thanks jim reamer



    order no: 195659
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 195592
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 195500
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: we found high tech pet store service fantastic. we bought the human dog containment fence. we placed our order in the evening, it was processed the same evening and by the following morning it was enroute. i was able to track it very easily. it arrived well packaged and in perfect condition. the quality of the product is fantastic, we will definitely support high tech pet store again.



    order no: 195341
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 195325
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: iíve purchased many products from high tech pet store and have always gotten excellent service. their merchandise arrives in well packed containers that prevent shipping damage and are on time. have used their customer service for replacement one time and the experience was wonderful. the replacement product arrived in the promised timeframe and there were no hassles. will buy from them again, definitely.



    order no: 195236
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: placed an order in canada around christmas. arrived very quickly. have not installed yet but looks good. overall great service



    order no: 195213
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 195116
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good



    order no: 195107
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 195000
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very fast shipping!!!!



    order no: 194962
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 194761
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 194760
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i was very impressed how quickly i received my product and how great the packaging was. i was very happy with this merchant!



    order no: 194678
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good



    order no: 194672
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very satisfied



    order no: 194458
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: product and service are both very good. they backed up their product by replacing a collar activator that stopped working after some time. i would certainly buy other products from high tech pet store. all communication must be by email or snail mail.



    order no: 194352
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 194243
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the product was shipped quickly, communication was very good. my only concern was that the auction listing said that the item came with two bowls and i only received one bowl. itís no problem though.



    order no: 194190
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: good service and fast delivery. iíll buy again



    order no: 194167
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: good to deal with and fast delivery thanks.



    order no: 194141
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: our order for an electronic fence was received sooner than expected and was as represented. information on the website was accurate and easily accessible.



    order no: 194116
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated

    customer comments: best price and best product i found. fast delivery.



    order no: 194088
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good



    order no: 194080
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very satisfied with my purchase.



    order no: 193992
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very pleased.. my first experience



    order no: 193863
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good



    order no: 193821
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: outstanding response to my customer service email!



    order no: 193811
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: very quick shipping especially during a holiday. and the product is just as advertised. thank you high tech pet store!



    order no: 193803
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 193761
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 193704
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: excellent transaction, fast delivery. canít ask for better.



    order no: 193666
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: quick, easy ordering and fast delivery. product as advertised.



    order no: 193552
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the collar that i ordered was defective and was too sensitive. they promptly sent me a new collar and just asked that i mail the old one back when i received the new one. i appreciated their prompt responses. thanks



    order no: 193547
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent



    order no: 193475
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 193467
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 193280
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: awesome company.



    order no: 193228
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: fast service and great price



    order no: 193218
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 193158
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: ok
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 193120
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: item was not delivered and the company sent out another item. good service , federal express lost item..



    order no: 193057
    rating: excellent


    rating details:
    price rating: not rated
    shipping options rating: not rated
    delivery rating: not rated
    ease of purchase rating: not rated
    customer service rating: not rated



    order no: 192959
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 192953
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 192833
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good



    order no: 192802
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 192712
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 192620
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 192508
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 192425
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i had a defective item in the purchase that was replaced immediately without question.



    order no: 192272
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: thanks for your product the pet door is great, should of done it a long time ago. what a great product. iím telling all the dog people i know. my dog took to it right away. now i have no worries if she went to do her duty. thank again jack



    order no: 192222
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: sound from unit kept the dog from barking right away, next day just holding it in my hand the dog would see it and not bark. great unit.



    order no: 192125
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 192024
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 191846
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: ok

    customer comments: i received the merchandise sooner than i expected. i canít say much else because my dog shredded the scat mat before i ever got a battery in it!!!!



    order no: 191821
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: this company has excellent customer service that will even ship a replacement product before requesting the original product back.



    order no: 191770
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: high tech pet store has one of the best customer services i have had the pleasure of working with. remember youíll catch more bees with honey; meaning if you are courteous to them you will be taken care of. the products are great and work, i highly recommend them to all pet owners. -m olson evansville, wi



    order no: 191758
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: customer service pleasant, cooperative and helpful. account credited timely and as stated. new product arrived as stated. products (hush puppy 2 and terminator) worked as stated. we returned the hush puppy b/c our dog tolerated the sonic tones within 3 days. the terminator fits our needs. we use it sporadically and it has curbed the nuisance barking.



    order no: 191720
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated



    order no: 191677
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 191636
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i was extremely pleased with the speed of delivery and condition of the product.



    order no: 191546
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great product at an affordable price, thanks.



    order no: 191470
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: their pet door products are awesome as well as their service. no problems with this company. -) sandy



    order no: 191371
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: smooth transaction. prompt delivery. good product.




    order no: 191126
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent



    order no: 191105
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 191081
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 191072
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i am very happy with my dog door. i purchased the large door on a monday morning and i had it tuesday before noon. outstanding.



    order no: 191068
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: not rated



    order no: 191000
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: the customer service for the most part was excellent with high tech pet store. the one problem i had was with email correspondence.



    order no: 190825
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i was pleased with the door it was easy to install my dog likes it and learned in just 2 days good product and i told a few friends about it thanks dave



    order no: 190821
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 190639
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 190613
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: good products and they replaced one that was broken during shipment with no hassles.



    order no: 190554
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i have recently bought the electronic barking collar as a last resort before my home owners assoc. voted my girls puppy out! at first i was a bit skeptical but went ahead with using the collar. just as i read, in 2-3 days the continuous barking ceased, my girls still have their puppy and all who live near us have their sanity back. thank you so much and i will absolutely be recommending your product to others. sincerely, kristi diephof



    order no: 190539
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: great product to have excellent service overall



    order no: 190426
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 190389
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 190374
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i had an issue with a collar and they sent me a replacement very quickly! excellent customer service and now i have a great collar that works!



    order no: 190306
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i have purchased from this merchant before and in fact just purchased another of their pet radio fences for another area of my home. the product works as described (pet deterrent).



    order no: 190157
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: ok

    customer comments: so far so good. i bought the invisible dog fence and the dogs really respect it.



    order no: 190108
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: shipping was very prompt. the original order was mis-packed, and the extra collar i ordered came even faster than the original order. thanks.



    order no: 190107
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: [sofa scram] came super fast much less time than stated. dogs learned immediately and without getting shocked ,this unit was sound discipline. works great.



    order no: 190068
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent
    best price on the net otherwise..



    order no: 190002
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: no problems paying with a uk credit card. arrived very promptly in iraq. canít wait to try out the product on my return to uk with a very disobedient terrier.



    order no: 189764
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 189744
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 189722
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i purchased the sofa scram and it arrived on time without any problems. iím very happy with my purchase and highly recommend the product.



    order no: 189671
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good



    order no: 189594
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 189516
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 189397
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: ok

    customer comments: fast delivery. just one questionable bit of info from them. i called and ask if their product would be safe for my 8 pound dog. they assured me it would. when the product arrived the literature said it was safe for dogs over 10 pounds.



    order no: 189390
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 189375
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: good
    customer service rating: excellent



    order no: 189228
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 189151
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 189107
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: customer service was the best! i ordered two products, one was perfect and the other was damaged. when i let the seller know about the defect, they immediately shipped out its replacement before receiving the damaged product i returned--minimizing my loss. they also combined shipping on the products and communication was great. overall, i was very pleased.



    order no: 189066
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated



    order no: 188964
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 188940
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: no problems at all. keep up the good work.



    order no: 188911
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i would highly recommend this company as well as the high tech bark stop collar i bought from them. i ordered a similar product from another company previously and it didnít work at all. my purchase was delivered very quickly to me and it worked very well in getting my dog to stop barking. they also have an excellent return policy if the product didnít work. the only negative comment i have is in regards to the collar. if it doesnít fit snugly up to my dogís neck, the collar doesnít work properly. sometimes after you put the collar on snugly, it will loosen up. i fixed this by putting a knot next to the adjustor on the collar so it canít move. long story short, i would (and have) recommend this company to my friends and family.



    order no: 188808
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188768
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: ok
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: i have dealt with hi-tech on previous purchases. i am very impressed with their service and the fact that they back their product 110% !!!! marty wexler



    order no: 188549
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188401
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: the items that i bought was deliver on time and was what they promise it was a great experience finally i found a great online store



    order no: 188385
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188329
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188250
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188216
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 188210
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: exactly what i ordered.



    order no: 188140
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188123
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188093
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 188005
    rating: excellent


    rating details:
    price rating: ok
    shipping options rating: ok
    delivery rating: good
    ease of purchase rating: excellent
    customer service rating: ok



    order no: 187976
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: not rated



    order no: 187805
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 187736
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: item arrived 3 days after i made the purchase online, and worked as guaranteed. we went on a 2 week vacation and were concerned that our new dog would bother the neighbors with barking at night, so i purchased the bark terminator which worked wonders! iím going to pass it along to another friend that has a barking dog problem.



    order no: 187735
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 187719
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: ok



    order no: 187690
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent



    order no: 187628
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: good

    customer comments: very quick shipping and delivery. item was as shown and works. i would buy from them again and recommend them.



    order no: 187528
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 187452
    rating: excellent


    rating details:
    price rating: good
    shipping options rating: good
    delivery rating: good
    ease of purchase rating: good
    customer service rating: good



    order no: 187410
    rating: excellent


    rating details:
    price rating: excellent
    shipping options rating: excellent
    delivery rating: excellent
    ease of purchase rating: excellent
    customer service rating: excellent

    customer comments: wonderful experience with this vendor. easy to order and the product was shipped immediately. have been responsive to my questions.

    order no: 187341
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: another great experience, thank you

    order no: 187314
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: i own a bloodhound who has just come back after three months of boarding and training. i purchased the humane contain fencing to provide an area for the hound since many people are very curious about these animals; and, i did not want him to close to the fence already in place. i had never used the fencing before -- and now, after only about one hour within the area i had lined..... my 16 month old male bloodhound is already aware of the flags posted. he just does not need the device. i only use it now when i am away from direct observation when working in my house. i am glad i bought the fence -- it has saved me time; money; and i know my hound is safe outside. remarkable! better than any kennel run one might think of installing in their yard, or other property areas. the plants? they are all happy too!

    order no: 187310
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: good
    ease of purchase: excellent
    customer service: excellent

    customer comments: great seller! great product!

    order no: 187285
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: have made numerous online purchases here, all have been outstanding.

    order no: 187253
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: good
    ease of purchase: excellent
    customer service: excellent



    order no: 187155
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: wow- shipped out immediately-company kept me very well informed of details-item is work just great!! we got the ultrasonic flea and tick collar--would recommend both company and product to anyone--thank you

    order no: 187080
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 186935
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: items arrived quickly, excellent price and overall all; i am very satisfied with my pet product.

    order no: 186930
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: we couldnt be happier re: this purchase. responsive company, product is incredible. the dog door was easy to install, all the parts were there, plugged it in and works exactly as described. best purchase weve made in a long time.

    order no: 186901
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: i ordered terminator 2 bark collars for my two dogs. i have purchased many name brand products in the past, and none seem to work. since the collars have been on my dogs, their barking is minimal. i have only heard the high pitch tone a few times, but its enough to have curtailed their desire to bark. the online ordering was easy, and the product arrived in two days. great product, great service, great company.

    order no: 186804
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 186803
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: good

    customer comments: high tech pet store is very easy to do business with. they have quality merchandise that they stand behind and they have great customer service. they ship the product immediately and i have never had any problems with them. i am a repeat customer who will continue to purchase from them.

    order no: 186743
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the power pet door is the most ingenious pet product on the planet! it changed my life and my dogs lives for the better. they come, they go, they never have to ask me to drop everything and let them in or out. we are the envy of all of our friends. as for the
    customer service it, too, is wonderful. i have had a problem with the collar more than once and all i do is drop it in the mail with a note and voila! a new one arrives in my mail. they are the best!

    order no: 186676
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 186580
    overall rating: good


    rating details:

    price: ok
    shipping options: good
    delivery: good
    ease of purchase: good
    customer service: good



    order no: 186476
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: good
    ease of purchase: good
    customer service: excellent

    customer comments: i received a defective part and they replaced it promptly. a good merchant, i would buy from them without hesitation.

    order no: 186311
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: they upheld their promise as far as standing behind their products. i had a problem with one of the items and they sent me another one free. i would definately give them my business again!

    order no: 186214
    overall rating: excellent


    rating details:

    price: ok
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the super hush puppy model hp2 works like a charm. my pooch stopped barking almost immediately. i reccommend it to all.

    order no: 186180
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: had a problem with the product about 2 weeks after purchase. replacement was amazingly easy. among the best
    customer service ive ever gotten. the electric fence is easy to operate and install. great merchant.

    order no: 186106
    overall rating: excellent


    rating details:

    price: good
    shipping options: ok
    delivery: good
    ease of purchase: excellent
    customer service: excellent

    customer comments: they were prompt and accurate with my order.

    order no: 186031
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 186019
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: not rated

    customer comments: truly excellent! dont have a coment on the
    customer service - have not needed it. the kids love the door. they get a kick going in and out, in and out.

    order no: 185982
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 185914
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: very good service when needed &
    shipping was very fast.

    order no: 185913
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: good
    delivery: good
    ease of purchase: good
    customer service: good



    order no: 185889
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: good
    ease of purchase: good
    customer service: good



    order no: 185750
    overall rating: good


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: good

    customer comments: the electronic door we ordered arrived in two days!!! our dog loves the door but the sensors do not work like they should. they advertise that you can set the sensors from 1 foot to 10 feet but i have found that the door will not open if it is set under 6 feet it just wont open. also i find that either the battery charger does not work or the battery is bad i am not sure which but the battery died and dosnt work anymore after one week of use. i havent tried to get these problems fixed yet so i am not sure about the customer service. all in all i and my dog love the door. just some quirks to figure out in the design still. i would definatly buy the door again.

    order no: 185704
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: couldnt have benn better. have shopped her for years and love it

    order no: 185639
    overall rating: good


    rating details:

    price: excellent
    shipping options: excellent
    delivery: ok
    ease of purchase: excellent
    customer service: good

    customer comments: i love the products that high teck pet offers. we bought the humaine contain. we just love the vact that we will be able to let our pup roam seemingly free & not have him on a chain or leash whenever we are outside! due to the memorial day holiday the
    shipping of my package was delayed. i contacted the
    customer service department & they had the product on its way the next day! they did a great job! thanks high tech pet! ~amber aspinall

    order no: 185541
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: good
    customer service: good

    customer comments: im very pleased with my order. i had a few problems with
    delivery time when i first ordered the pet door, but when i ordered another collar it came right away. these products are fantastic - the pet door and collar work amazingly well, my dog and i both love it! i highly recommend it to any pet owner, especially someone with older pets.

    order no: 185535
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: product works exactly as described. good investment if your dog is a habitual barker. received product in good condition and amazingly fast. highly recommend this merchant!

    order no: 185519
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: great price and service. highly recommended.

    order no: 185505
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: i purchased an electronic dog door opener and was very pleased with the ease of ordering, their immediate confirmation of my and the service they provided when a problem developed with one of the parts. i feel very confident in this company.

    order no: 185363
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the merchandise that i purchased arrived as scheduled. the price was excellent because everything was on sale. the dog door itself works great! we are very happy with the purchase, the merchant, and the merchandise.

    order no: 185143
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: not rated



    order no: 185140
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: great shopping experience!

    order no: 185139
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: got product quickly. tech responded to e-mail within timeframe set on web-site. would again from this vendor.

    order no: 185103
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 185093
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: this is the best bark collar i have ever found. i have small dogs that bark constantly! i have tried numerous collars and training methods to no avail. the terminator ii bark collar stopped my dogs from barking almost immediately. one note; i purchased two collars and one was defective,
    customer service was very, very helpful. i highly recommend this product and company to anyone.

    order no: 184872
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 184836
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: this company has recently dramatically improved its product, and im thrilled with the result. and, as a long-time past customer, i was given a good deal. the salesperson i spoke to was very friendly and helpful. the product arrived on time (express) and in perfect shape, because it was so well packaged. my only quibble (though not worth lowering their overall 5 star rating is that i wasnt forewarned of a different installation requirement for the new, improved product (it required enlarging the hole cut in the door--no small feat for me). this company has come along way and i hope they stay in business for a long time. their product is indeed ingenious, and now, finally, its exceptionally well made. (i do hope, though, that they correct their spelling of ingeinous!)

    order no: 184789
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: good
    ease of purchase: excellent
    customer service: not rated



    order no: 184603
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 184347
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 184346
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: good
    delivery: good
    ease of purchase: excellent
    customer service: not rated

    customer comments: recieved on the date fedex expected
    delivery. could not install for two weeks due to rain. found easy to install and could not be happier with the immediate results. your product was a very worthwhile investment. thank you

    order no: 184310
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: great item, just as advertised. super fast
    shipping!

    order no: 184225
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: good
    ease of purchase: excellent
    customer service: excellent



    order no: 183917
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: good
    ease of purchase: excellent
    customer service: good

    customer comments: i had a problem with the collar not working properly, even though all other pieces were hooked up and working properly. i sent an email to your support center, but as of today i did not get a reply. i did, however, call your
    customer service line, and was assisted promptly and efficiently. the replacement collars arrived very shortly afterward. the installation is a breeze. my two daughters, 15 and 9, helped installing the fence (all 1500lft!), the installation and hook up was easy, anyone can do it. the product works great. the dogs have not been able to get out and visit the neighbors. this product is a very good do-it-yourself alternative to more costly professional installed invisible fences. thank you. johanna

    order no: 183881
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: items were packaged very well. items arrived in a timely fashion. i will do business again with them. great store!

    order no: 183824
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: i had purchased battery operated flea collars for my cats about fourteen years ago and found them to work excellant, and i hope this one will last as long. we recommended them at that time, but a lot of people did not want to pay the price. well hear i am again buying another one, but this time for my dog and it took less then a week to see results. i feel the the price is worth every penny, because now my dog is happy and so am i. i will again recommend it and this time i hope people will listen. thank you.

    order no: 183773
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the dog door is great so far!

    order no: 183670
    overall rating: good


    rating details:

    price: good
    shipping options: good
    delivery: good
    ease of purchase: good
    customer service: good

    customer comments: bt - 1 has helped. good customer service. i would reconmend it. the only reconmendation that i would make is to inclue the battery with the bark collar. (hard to find) -monte bothwell orange, ca

    order no: 183638
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: good
    delivery: good
    ease of purchase: excellent
    customer service: excellent



    order no: 183512
    overall rating: good


    rating details:

    price: good
    shipping options: good
    delivery: good
    ease of purchase: good
    customer service: good



    order no: 183381
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 183377
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 183372
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 183369
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the price was excellent and we received the product sooner than we requested and theyíre site was easy to use. we are very delighted with product and service received from high tech pet products, inc

    order no: 183367
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: i received a damaged pet door and when i contacted the
    customer service department they rushed me out a new door without any questions asked. when i received the second door, the door was malfunctioning, but then my father called back in, he spoke with the owner of your establishment. he then walked my father through fixing the door; a few wires had been disconnected. i feel that your
    customer service department went out of their way to take care of the customer. i thank you for such a wonderful product, you have a satisfied customer and i will refer others to purchase your product. sincerely, sarah walton

    order no: 183362
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 183300
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: not rated

    customer comments: good products - very effective to stop barking and keep my rowdy dogs in my yard.

    order no: 183234
    overall rating: good


    rating details:

    price: good
    shipping options: good
    delivery: excellent
    ease of purchase: excellent
    customer service: not rated



    order no: 183189
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the customer service and ease of ordering was excellent. thank you.

    order no: 183178
    overall rating: good


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: good

    customer comments: my product is buried and working perfectly! i did e-mail twice askind if you have smaller prongs fo the collar? i have an 9 lb. dog and the medal prong stick way out for him and the box is pretty big. my product was for 8 lbs anmd up. i would like to kmow if i can do anything about this? thanks carol copple

    order no: 183174
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: great experience!!

    order no: 183156
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 183028
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: faster
    delivery than they advertised. how many places do that! very high quality.

    order no: 182951
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: excellent
    ease of purchase: good
    customer service: good



    order no: 182919
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: good
    customer service: not rated

    customer comments: the product was shipped fast and was as described. i am pleased with it and the speed of receiving it! price and the details regaring the product were both terrific. i added high tech pet store to my favorites!

    order no: 182864
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182820
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: not rated



    order no: 182808
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182786
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: bark collar arrived within 4 days..its an excellent product..we put it on our dog two times and it curbed her excessive barking within minutes..even with her regular collar on now, she hesitates to bark at all. great product!!!

    order no: 182755
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the pet friendly sonci bark collar great product! it was reasonably price, shipped promptly and it really works! it keeps my dogs from barking incessantly without hurting them.

    order no: 182668
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182663
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182655
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182644
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182641
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182635
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182520
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182308
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: good
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: took 8 days to recieve order

    order no: 182250
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182241
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182228
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: it was a very easy transaction and we received everything on the promised date. the overall experience was just great.

    order no: 182226
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182158
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: excellent store to deal with. i purchased a sonic collar for my dog. it arrived right away. they e-mailed me and let me know just when it was shipped and when i would receive it. unfortunately it was way to big for my little 8 lb. dog. i called
    customer service and asked if i could return it for a refund. they told me they would be glad to. i dont think ive dealt with a nicer place online for quite awhile. i was very happy with them.

    order no: 182141
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: i was given good service. i had a question, they answered promptly, and stand behind their product. also, they have a good return policy.

    order no: 182092
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182080
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182069
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: not rated
    ease of purchase: excellent
    customer service: excellent



    order no: 182066
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 182064
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181992
    overall rating: good


    rating details:

    price: excellent
    shipping options: excellent
    delivery: good
    ease of purchase: excellent
    customer service: good

    customer comments: i am very satisfied with my purchase and the high tech pet store. it was fed ex that i was not happy with...i had to look up my tracking nmbr due the fed ex
    delivery driver had not made a effort to deliver the package. fed ex did not even call to let me know they had the package for 3 days. the
    delivery man said he could not find our house. but no one even called to get directions....not to mention the fed ex driver that does bussiness
    deliverys makes
    deliverys at our house weekly... thx veronica wine

    order no: 181955
    overall rating: excellent


    rating details:

    price: good
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the sofa scram instantly did the trick to keep our bcollie/aussie mix, fiona, off of our new couch. i will say though, it is loud and sounds alot like when the smoke deyector is letting you know that the auxillary battery is running low, which scares our sensitive bcollie, meggie, quite a bit. the overall good news is that fiona isnt even attempting to put her feet up on the couch. thanks!

    order no: 181943
    overall rating: excellent


    rating details:

    price: good
    shipping options: good
    delivery: ok
    ease of purchase: excellent
    customer service: good



    order no: 181893
    overall rating: good


    rating details:

    price: ok
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: the quality of the products weve received are all outstanding.
    shipping is vert fast and
    customer service is even faster in responce to emails. we will continue to purchase our pet products from them - just hoping they come down a bit on their prices before we do.

    order no: 181852
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: more than satisfied with the excellent service!

    order no: 181798
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

    customer comments: my puppies were driving me batty with thier little yappy yap yap - put the collar on the little boy - got zapped once and he is now very very quiet. that was after only 1 day! our little girl is next - when one barks the collar beeps so it is a joint venture. thanks

    order no: 181742
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181735
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181733
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181732
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181692
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181680
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181678
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181670
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181666
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent



    order no: 181661
    overall rating: excellent


    rating details:

    price: excellent
    shipping options: excellent
    delivery: excellent
    ease of purchase: excellent
    customer service: excellent

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